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Support

Deliver your communities, intranets, portals and public websites knowing Bridgeline's support team is ready to help. Whether you’re a new customer or a seasoned user, you will get the most value from your OrchestraCMS solution with our extensive and flexible support services.

Support offerings can include:

  • Unlimited use our self-service portal
  • Direct access to our support team*
  • A yearly business review (Health Check)
  • Product updates and upgrade support

If you are an existing portal user, login to the portal with the button below.

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Bridgeline's support team is available 9:00am to 6:00pm, EST (Americas Eastern Time), Monday through Friday.

*Canadian Holiday hours are 8:30am to 5:00pm, EST (Americas Eastern Time)

“I don’t know how you guys do it, but the response time for any kind of request from us to Bridgeline support is the fastest ever I have seen in my professional career. I almost sound like a broken record now, but you guys are the best partners I have ever worked with. Thanks a lot for all the hard work, effort and time you put to support us.”