OrchestraCMS for Retail

Retail Use Cases

Rethink the retail experience and empower employees with our digital experience platform.

We're in the age of personalization. As consumers, we expect relevant information to be presented with minimal effort on our part — and so do your employees. We empower you to give your employees the same experience you give your customers.


Store Operations Portals

Connect with your employees on the front lines with the content they need to effectively do their jobs and ensure everyone is on the same page for consistent execution.


Logistics Portal

Simplify communications between your drivers and your stores.  Take advantage of existing technology in your warehouse to streamline operations.


We know employees at headquarters have different needs than store employees.  But there is a lot of overlap as well.  Simplify your communication channels by using OrchestraCMS for both.


Support a digital workforce and empower your employees to do more Provide employee a single source for everything they need to be engaged.  Integrate your payroll and scheduling system to simplify the employee experience.


Loyalty & Rewards Portals

Easily engage your customers with personalized, meaningful interactions in real-time; uniquely combining content with customer data about preferences, buying history, important dates and more. Create the one-to-one relationship that keeps customers loyal and compels them to recommend you.


Our rich set of APIs enable development of custom solutions, third-party integrations and other digital transformation initiatives on the world's leading customer success platform, Salesforce.

With OrchestraCMS and Salesforce, leverage powerful business data to target and personalize the right content, to the right person, at the right time — on any channel or device.

What Makes our Platform Different?


Dynamic, Personalized Experiences

Intuitive personalization engine to deliver a single source of truth in communication - delivering the right information to the right people, at the right time — on any device or channel.


100% Native on Salesforce

Leverages Salesforce infrastructure, security model, data, apps, workflow and other processes with no incremental costs. Anything on the Salesforce platform is auto-discovered and available to be surfaced as content.


OrchestraCMS’ rich set of APIs enable development of custom solutions, third-party integrations and deliver digital transformation initiatives on the Salesforce platform.

Compliance & Governance

OrchestraCMS’ publishing workflows and approvals, versioning and governance capabilities ensure your content is compliant and meets global regulatory requirements.


Enterprise Class

OrchestraCMS creates a powerful end to end business platform that seamlessly integrates an omni-channel digital strategy with mission critical apps and data

Powered by Business Users

OrchestraCMS empowers business users to create, publish and manage dynamic content independent of IT with a content centric approach.