OrchestraCMS for Healthcare and Life Sciences

Healthcare & Life Sciences

Foster Innovation and Create a Unified Patient Experience

Rapid changes in healthcare regulations and patient expectations compel organizations to rethink how they use technology to transform their services. Innovations in creating more context-aware, targeted engagement with improved insights are critical to deliver patient-centric care more effectively.

Seamlessly manage patient and member journeys, drive efficiencies, and connect the entire healthcare ecosystem with OrchestraCMS - the only content management platform built 100% native on Salesforce.

Use Cases

With OrchestraCMS and Salesforce, leverage powerful business data to target and personalize the right content, to the right person, at the right time — on any channel or device.


Harnessing digital technologies for consumer, member and patient engagement is essential to address key healthcare priorities such as increasing engagement, improving satisfaction and reducing costs.

Create a connected patient ecosystem and improve patient support service with easy access to things like: EHR, membership and claims systems, medical devices, wearables and educational content - all from one unified platform.

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Life Sciences

For biotech, medical device and pharmeceutical industries to remain competitive, the consumer experience of healthcare and wellness should be evaluated as a use case in every technology decision.

Easily collaborate across entire ecosystems, get new products into market faster, turn valuable data into actionable insights, and revolutionize patient care with a robust content and digital experience platform built natively on Salesforce.

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Easily meet your compliance and regulatory needs

In an era of increased regulations, proprietary interests, privacy concerns, data coding complexity and other barriers, health and life sciences companies need to ensure strict compliance needs are met. OrchestraCMS’ publishing workflows and approvals, versioning and robust governance capabilities ensure your content across all digital channels is compliant and meets your global regulatory requirements. Focus on what your organization does best — we'll take care of the rest.



The 'Nucleus' of Digital Engagement

With OrchestraCMS, AstraZeneca is making global collaboration easy for its 65,000 employees across 30 countries; delivering personalized, multi-lingual content with an intuitive publishing model for its 275 content owners — independent of IT.

"Employee engagement is our number one priority and OrchestraCMS helps us achieve that. People really feel part of a global entity. It's made Salesforce come to life for us." - Philip Martucci, Global Intranet Project Lead

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Charity Sets New Digital Standard for Engagement

With OrchestraCMS, Diabetes Victoria has set a new standard for charities who want to engage digitally with their stakeholders; rsponsively delivering personalized content to subscribers at every login, remembering their diagnosis, language, level of discount for online purchases, previous activity with health and education programs.

"We wanted to set a new standard in the way charities engage digitally with their stakeholders." - Lalith Abeysena, Chief Operating Officer

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Fitness Powerhouse Sets a New Bar in Customer Engagement

With OrchestraCMS, Les Mills is amping up its digital presence with communities that deliver targeted content to its 17,500 parters and tribe of over 130,000 instructors who are bringing the company's incredible workouts to life every day.

"Engagement and efficiency are through the roof and we're able to provide a much greater level of service to our instructors and clubs." - Aaron O'Brien, Chief Technology Officer

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