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OrchestraCMS for Financial Services

Financial Services

Rethink the Customer 360° View

It’s more important than ever to deliver dynamic engagement that provides instant access to personalised information, products, and services, while ensuring strict compliance requirements are met. Customers don’t care about your organization’s legacy systems or business silos. They want an effortless, seamless experience when and where they choose to engage.

Deliver engaging, personalized digital experiences with OrchestraCMS - the only digital experience platform built 100% native on Salesforce.

OrchestraCMS for Financial Services Overview >

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With OrchestraCMS and Salesforce, leverage powerful business data to target and personalize the right content, to the right person, at the right time — on any channel or device.

Wealth Management

We’re in the Age of the Customer, and the new expectation is that digital experiences should be seamless, smart, and personalized. Enhance advisor productivity and create an engaging client experience by delivering the right content, to the right person, on any device or channel - seamlessly.

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Capital Markets

The demand for value-based client relationships is forcing financial industries to reimagine their institutional banking and markets businesses. Provide a seamless experience for global research, client and sales coverage teams to easily author, manage and distribute content across any channel distribution.

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Insurance

With changing customer expectations, regulation, and the rise of insurtech disruptors, insurers are seeking new ways to drive growth, retain customers, and be more agile. Deliver outstanding service when customers need it most with an omni-channel experience across digital channels, mobile and business applications — all from a single platform.

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Banking

Now more than ever, banks must improve processes, embrace an ever-changing regulatory environment, and empower their bankers to be ever more productive and innovative. Promote self-service and provide a rich personalized experience for your clients with real-time, actionable insights so that you can tune service levels like never before.

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Easily meet your compliance and regulatory needs

In an era of increased regulatory changes, financial services organizations need to ensure strict compliance needs are met. OrchestraCMS’ publishing workflows and approvals, versioning and robust governance capabilities ensure your content across all digital channels is compliant and meets your global regulatory requirements. Focus on what your organization does best — we'll take care of the rest.

 


CUSTOMER SUCCESS STORY

Super Regional Bank Goes Digital

With OrchestraCMS, this Australian super bank has completely transformed the way it delivers its institutional research, replacing PDFs with targeted digital content delivered to more than 16,000 investors across over 60 countries with real time notifications.

Serving up personalized content based on user data and preferences meant they were able to enhance the customer experience, while driving efficiency and meeting regulatory compliance across multiple countries.

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CUSTOMER SUCCESS STORY

Private bank digitizes the customer experience to build loyalty and engagement

With OrchestraCMS, Fieldpoint Private, one of the fastest growing private banks, is rethinking the way it engages with its most important audiences; uniquely combining business data, processes and content to create a streamlined and personalized experieince for it's ultra-high net worth clients.

"Using OrchestraCMS, we've been able to create an exceptional customer experience that's on par with that offered by institutions spending millions more on technology." - Michael White, Chief Marketing Officer

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